The quality of radiation care: the results of focus group interviews and concept mapping to explore the patient's perspective.

In this study, we explore the quality aspects of radiation care from the patient's perspective in order to develop a draft Consumer Quality Index (CQI) Radiation Care instrument. Four focus group discussions with (former) cancer patients were held to explore the aspects determining the quality of radiation care. The list of aspects generated was categorised based on similarity and importance in a concept mapping procedure. Four focus group discussions revealed seven main themes related to the quality of radiation care: information provision, a patient-centred approach, professional competence, planning and waiting times, accessibility, cooperation and communication, and follow-up care. Results of concept mapping procedures revealed which items the patients considered to be most important. A radiation oncologist who is up to date about the patient's file is of paramount importance for cancer patients receiving radiotherapy. The quality aspects found through focus group discussions provided useful insight into how patients experience radiation care. Furthermore, concept mapping made these results more solid. To evaluate the quality of radiation care from the patient's perspective, these quality aspects will be guiding in the development of a CQI Radiation Care.

Nijman JL ，Sixma H ，van Triest B ，Keus RB ，Hendriks M ... -  《-》

The patient's perspective of the quality of breast cancer care. The development of an instrument to measure quality of care through focus groups and concept mapping with breast cancer patients.

de Kok M ，Scholte RW ，Sixma HJ ，van der Weijden T ，Spijkers KF ，van de Velde CJ ，Roukema JA ，van der Ent FW ，Bell AV ，von Meyenfeldt MF ... -  《-》

QUOTEchemo: a patient-centred instrument to measure quality of communication preceding chemotherapy treatment through the patient's eyes.

van Weert JC ，Jansen J ，de Bruijn GJ ，Noordman J ，van Dulmen S ，Bensing JM ... -  《-》

Patient-centred infertility care: a qualitative study to listen to the patient's voice.

Dancet EA ，Van Empel IW ，Rober P ，Nelen WL ，Kremer JA ，D'Hooghe TM ... -  《-》

Towards more patient centred healthcare: A new Consumer Quality Index instrument to assess patients' experiences with breast care.

Damman OC ，Hendriks M ，Sixma HJ 《-》